jim gallagher

Review of Five Star Tours & Charter Bus ...

The web site made it look like we would have a tou...

The web site made it look like we would have a tour bus but it was a filthy passenger van with a missing back row. The driver / guide was hard to hear and not very knowledgeable. After our stop at Balboa Park the driver lost the van keys and abruptly ended the tour, leaving us stranded. Fortunately San Diego is a big city with plenty of transportation but for the driver to tell us to take Uber at our own expense was very unprofessional. I was credited for the tickets but the return transportation was at my expense. I had a boat tour scheduled after the bus tour and couldn't make it In time and I was not compensated for this. Stay away from this company.