Ally Del

Review of The Avoca Clinic

The reception and front office staff are very diso...

The reception and front office staff are very disorganised. They are rushing around and mostly concerned with each other instead of patients. The staff room door is open for everyone to hear the office gossip. During my consultation, I was given available dates for a procedure I needed but it was never discussed that the doctor is only available on Saturdays at 6am!! The staff are very slow to respond to emails. I decided not to use their services as I got such an unsettling impression of how the organisation is run. You need to feel safe if undergoing a medical procedure.