If I could give this place a negative star I would...

If I could give this place a negative star I would! Do yourself a favor and RUN away from dealing with Colonial Marble and Granite!!! After purchasing an entire house full of countertops from them and paying 50% I have been put through such a stressful experience - one that I would not wish upon my worst enemy. The sales staff is wonderful but then you are handed over to a service department who does not care in the least about your time, construction deadlines, or the quality of the product.
I was told my countertops would be arriving on Monday April 5th- confirmed with a phone call the Saturday prior. I waited at the home from 8-12 until I finally called at 12:15 after my given window expired. I was given the run around and transferred here and there. "That's funny, you were the first stop on the route today...." I was told 2x before then transferred to someone else who rudely told me that I was on Wednesday's route. I was again told that I was first stop and waiting again from 7:45 am until I finally reached someone at 10:30 am and was told "no you are on afternoon route!"
Finally the drivers arrived and were missing an entire room of countertops and one countertop was chipped and had to be taken back. I was told from Service that the replacements would be arriving the following Monday and NO ONE showed up. They finally showed up on the 19th and still did not have the room I was missing. The issues have continued since....
It is now May 6th and I am still waiting for my issues to be resolved. My countertops are still not finished and no one will return my emails or phone calls. The amount of time and money wasted and the level of stress this has caused me has been extremely agonizing.
NO ONE SHOULD EVER BE TREATED THIS WAY. I just want my countertops to be delivered and installed so I can move into my new home.