Kimmi Shaw

Review of CopperView Medical Center

I currently have Covid-19 and I feel like I have p...

I currently have Covid-19 and I feel like I have probably developed pneumonia. I called the office right when they opened at 10:01am and waited 40 minutes to talk to someone. They told me they would ask the doctor then call me back. I called again at 4:30pm, they then said they would escalate my request to urgent. At 6:16pm they finally called me back and said without a chest x-ray they couldn't help me and they couldn't get me in to have a chest x-ray because I have Covid-19. They then told me I could go to another office, which closed in 14 minutes or go to the ER. Over 8 hours of feeling like a couldn't breathe just to be told they can't help me......When I expressed my feelings to the nurse I was told she was just the messenger. If this is their thoughts, they should tell their nurses in advance so that someone can seek help elsewhere!!! I WOULD ABSOLUTELY NEVER RECOMMEND COPPERVIEW!!!!