Rainer Steinbauer Review of Schomp BMW
Absolute worst experience I ever had with a car de...
Absolute worst experience I ever had with a car dealership! I was involved in a car accident and my daily driver is no longer safe to drive so I started looking for another daily driver. In my search I came across a 330Xi that Schomp had online for sale. On Tuesday May 7, 2019 I contacted Schomp to let them know I am interested in the car and also requested some pictures of the interior (never got any pictures) since all they posted were 3 pictures of the exterior. I was then asked if I would like to come by for a test drive which I declined that day since I live in the Springs. On Wednesday, May 8, 2019 I contacted Schomp again since I wanted to make sure that I get that car. I let them know that I would be there Wednesday night. While we were travelling up to Denver or shortly before Adam Ellison, the salesman sent me an email informing me that the car has not gone through "Reconditioning" yet. Since we were up there I asked to see the car. Adam had difficulties locating the car but when I did see the car I liked it very much and said I would like to buy it. Since it was not "reconditioned" yet, I was not allowed to test drive it. I made a down payment and we left. On Friday May 10, 2019 the car was not "reconditioned" and we did not hear from Schomp. Monday morning May 13, 2019 I sent an email to Adam and asked if the car was ready yet. Did not hear anything all day until Monday night when Adam called me to inform me that apparently the car had too many issues and they were not going to sell me the car after all. However, Adam told me that he had another one that would only cost me $13,000 more. I call this tactic switch and bait! Who in his right mind, besides Schomp puts up a vehicle for sale that is supposedly not ready to be sold but for the purpose of switch and bail? Sure, Schomp has this big thing about "Salute" and "Honoring those who served" but I guess they did not want to include this disabled veteran who served. I do respect and honor those who serve and also served and make it a goal to let everybody know about how much Schomp "honors" those who serve and serve!

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