C J

Review of Westminster Toyota

Just bought a Toyota truck and wanted to do a full...

Just bought a Toyota truck and wanted to do a full check and the normal oil change. This has been my first Toyota vehicle. As I need the vehicle for work, I requested a courtesy car but was told they do not do this. How is that? All my previous dealerships (Hyundai, Ford, Nissan, Honda) provided a car with even an oil change! I have also been offered courtesy cars at independent places.

Other Toyota dealerships were happy to offer my a car. New West Toyota wanted me to talk to a manager to "try" to negotiate a courtesy car. I shouldn't have to negotiate a standard offering from everyone else.

It is too bad as they are close by.

They also never pick up their phone.