I hired Norrell Service Experts based on Google re...

I hired Norrell Service Experts based on Google reviews to do the regular maintenance of HVAC Unit and I totally regret it. The unit that has been working just fine all season long was fully break down the same day after their technician did the maintenance job. The fre-on leaked from the unit, A\C unit ran without fre-on resulted in compressor breakdown. Here is how its started. After finishing the maintenance job, the technician said that the unit is old, it could go on just for a day or week or an year. He advised to replaced the unit. That was a red flag. The other technician who came over to evaluate AC performance gave a couple of options to replace the unit with estimates around 6k to 10k. A few hours after the left, the unit was break down for the first time, I followed up with Norrell Experts and raised my concerns the next day after I had the unit looked at by another technician to diagnose the problem. Norrell Service Experts had sent a senior technician who temporarily fixed the issue and said the problem was with a wire the connects the compressor and capacitor that burned out. That doesn't explain the warm-air blowing out of the A\C vent after the first technician did the maintenance job. After the follow-up call, The unit ran for a couple of days and stopped working again. I looking into exercising my options but I suggest you not to take the chance with Norrell Service expers. They are not dependable. I wouldn't trust them.