SueSueKaChoo

Review of Fast Track

I made an appointment about one week in advance fo...

I made an appointment about one week in advance for 10:30AM on a Saturday, I got there a little ahead of time they said it would take 30-45 minutes at about 12:30 my car was finally done, I truly don't mind if they have delays but no one came to tell me it was delayed at all, but every other person waiting had someone come check in with them and tell them about their car and what they did for them/what they were doing for them and the progress. I felt like my service didn't much matter to them. When the register called my name, she said sorry and gave me a car wash token worth $5 but I would have rather had the person working on my car apologize and tell me what they did for my car. I think I kind of got pushed to the background. The work did only take about 30 minutes, I know this because I saw when they pulled my car into the bay. Anyways I do appreciate you guys doing my oil change, but feel I have been left wondering if my oil change was even done right. I'm sure it was, but it'd be nice to talk to the person who worked on my car like everyone else was able to. In closing, I think going here would be a good option because they did seem to care a lot about the people, I just got forgotten which kind of bums me out.