If I could give this company 0 stars, I would! Pl...

If I could give this company 0 stars, I would! Please beware when going to them, this was the absolute WORST customer service I have ever experienced. I was using this for a FFL transfer, which should be simple and straight forward...not in this case! I spoke with Joseph prior to the transfer to ensure he would be there when it was arriving, he confirmed he was going to be there. I found out he was not there when UPS tried to deliver, and I called him to find out what happened. After having to call him over 10 times, he finally answered the phone and told me that he went out to lunch. He was extremely rude and unapologetic, he proceeded to then tell me cancel the order and have it shipped to someone else . Before I could even respond, he then hung up on me. This would mean that the customer will be charged due to sending back (thankfully Palmetto State Armory did not charge me and gave me an extra 10 percent coupon after I explained what happened with this horrific FFL experience). My wife then tried to contact him, and he was extremely disrespectful and once again hung up on her without allowing her to speak. This type of person should not be in business to the public. He needs to learn customer service skills and basic skills of common courtesy.