Called a month before a road trip to get maintenan...

Called a month before a road trip to get maintenance. They did not call back until AFTER the trip. Finally got in, and am hoping the actual service was thorough and well done (we'll see...it's only been a few days. It's the reason for the second star - hoping at least the work is good). When I went to pick up the vehicle, I walked around for 10 minutes, sent from window to window trying to find the "Chevy" clerk. No one bothered to ask if I needed directions - just continued to send me to the "next window." wow. Does no one working there know that an Equinox is a Chevy product? Since I DON'T work there, how am I supposed to just know where to go??? And no one offered to go through the charges with me...just expected the money. The staff at the Chevy clerk window were rather rude. A few lessons in people skills and customer service would be well worth it!