Hank

Review of Landers McLarty Chrysler Dodge...

My Sales experience was great until we got to the ...

My Sales experience was great until we got to the extended warranty and signing paperwork portion. When I declined some of the extended warranties I was asked if I was a certified mechanic and had all the current tools. On our very first service we had a terrible experience. I had questions about extra repairs needed , I brought up my concerns , she told me to think about it and call her. I left her a message to call me back, she did not , I can't get her to answer either. I also emailed a response to the customer service manager and received no response in return . This is poor customer service. If I have another experience like this I will be done and go elsewhere.