david cl

Review of Raleigh-Durham International A...

Took AA787 which was diverted to RDU from CLT in e...

Took AA787 which was diverted to RDU from CLT in early May. We were stuck in a Customs Hall at Raleigh-Durham International Airport waiting over 3 HOURS to receive bags after 3 hours on ground because no staff to off load plane! 232 passengers! Terrible management and service!!!