claire liu

Review of The Ford Store San Leandro Lin...

I bought a used car from this dealer in last Decem...

I bought a used car from this dealer in last December, and my car's registration will expire in April. I tried to renew registration online, but it shows that my plate number and VIN are invalid. So I called DMV and it turns out my car's ownership hasn't been transferred in this 3+ months period of time!! And of course I cannot renew the registration because it's not "my car". I called the dealer service department and my sales so many times, but couldn't get any response. I feel like once the car is sold, they are done with all the business and don't care about the existing customer at all. Definitely NOT RECOMMEND to buy a car here!