Brian Sisk

Review of Local Lighthouse

I'm so frustrated with this company right now! My...

I'm so frustrated with this company right now! My employer hired them almost 2 years ago to build a website for the company. They did get us to the top of a google search, but only with very narrow search criteria. The website itself was very basic run of the mill, and the content was poor not very well optimized for searches. Working with them to make changes was a huge pain so I decided it was better just to learn how mange it myself.

I cancelled the subscription a wee ago, since then I have been tirelessly trying to get the domain transferred. I have called six times now. Each call is met with a very nice customer service person kindly giving me a different answer from the previous ones. When they say they will call back, they don't. When they say they will email the authorization code to me, they don't. Meanwhile, the small amount of SEO they accomplished is withering away as the URL is dark. And I thought they were bad when we still had a subscription.