Brad Peters

Review of UpCountry Canada

I have terrible experience with this company . I w...

I have terrible experience with this company . I was looking for Queen Bed I saw in gussying website after research how I can buy. close d the are I I've Toronto . I found the UP Country I called and spoke David if have in stock . He said yes me I drive Saturday 17 Aug there the same day . I purchase Queen size white bed pay full by crerdicard . I ask before if can storage the bed because I moving in September 1 . He said was fine he have two in storage just call him and will delivery. Suddenly we call this week in 3 Sep to arrangement the delivery First surprise he said I need to call the company to set up the delivery and second surprise I need pay $175 . He never told us finally we decide agree go further we set the delivery for yesterday . The delivery company bring the BED but not surprise the was king . We call David he said sorry I sent wrong bed .Will arrange the delivery until Friday. Today we call to update the situation he said dent have bed avalaible and not be able to delivery he said just cancel the order . So hHOW BAD this Company represent the GUS have terrible, unprofessional man name David doing the customer service in the name the company. He a lier because the day we purchase he said we have two in stock , he probably split . Also after already had our order pay ? As well I try contact GUS today nobody answer any the extension poor customer service It's very disappoint and aggravate as customer my time consumer since buy and now and I don't have the Bed Shame David Up county very umproffesional I just lend there because GUS referral by the website