B

Bailey Abela

3 years ago

Went on the outlet tour today with this company. T...

Went on the outlet tour today with this company. The only reason I'm giving it two stars is because of the nice driver that we had in the morning, unfortunately I didn't catch her name or bus number. However the man that drove us back on bus 174 was absolutely appalling. To start off with, it was pouring rain and another member of our party was holding our tickets in order for us to get back on the bus and they were about 30 seconds behind us, yet he made us wait in the rain until they came. Then came his seriously bad manners and customer service on top of the loud ear drum bursting music, even with the whole bus complaining it seemed to get even louder. Because it was raining he made us all shut the windows, that would have been fair enough if he turned on the air conditioning. Despite not being able to find the aircondition button he knew where to find the accelerator and brake pedals perfectly fine with erratic speeding followed by constant slamming of the breaks not to mention running a red light. It was also a welcoming feeling when he offered to fight everyone on the bus as he "could take us all on and win". He really had a funny way of being able to ruin a day with such a strong start. Such a shame

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