Mary Haney

Review of Hines VA.

This is my first visit and it was to the er for a ...

This is my first visit and it was to the er for a non-emergency visit. The front desk guy was screaming on the phone with another department but he did said excuse me. The Triag nurse was very nice and the Dr Teddy was great. My nurse communicated to me from her chair at the nurses station in between eating peanuts and working with her cellular phone. When she did come to hand me a discharge paper, it was pulling teeth to get directions to the pharmacy. I love the signs that say Veteran First!