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Horrible, horrible experience, we booked this hote...

Horrible, horrible experience, we booked this hotel and when we arrived there were bugs all over the room, in the bed, the tub and we reported this to the front desk, they offered to upgrade us to a suite and when we arrived there more and more bugs,, we did not feel comfortable staying there and went home and did not even stay at the hotel for even 10 minutes! the manager refused a refund and was very rude, this was a horrible experience and this is not even a resort, its more like a cheap condo project....do not stay here, the front desk clerk sarah even told us there would be no problem getting our money back and rick the manager was so rude and would not even listen...DO NOT STAY HERE!!!

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