I phoned Selman Co customer service department sta...

I phoned Selman Co customer service department starting on Monday 1/4/21 and as of today Thursday 1/7/21 have been placed on hold each day without ever speaking to a service representative.

Ive tried three different customer service phone numbers and even tried phoning the main office in hopes of speaking to a representative.

I can t believe a major insurance doesn t have a staff of representatives to answer phones and to assist customers .

Also, I have sent an email to members service dept in hopes of getting a response to my inquiry.

I m trying to be understanding but this lack of service is certainly unacceptable.