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Don S Review of Medpoint management
If you enjoy getting the runaround, you'll love th...
If you enjoy getting the runaround, you'll love this company. I phoned to check on a claim, followed the phone cues for the claims department, listened to ten minutes of music before being told the claims department was closed. The "open" hours were then recited, and I was calling exactly in the middle of their "open" morning hours! Of course the less time and attention they pay to the claims they receive (and to inquiries regarding the claims), the less money they have to pay out. Ultimate conflict of interest...borders on fraud.
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