Yvonda Hill

Review of Mosaic Residential

I have requested a new ac unit after the one I hav...

I have requested a new ac unit after the one I have has been serviced an unheard of number of times only to still come home to a hot apartment. I pay my bills early or on time, so you would think they would be glad to accommodate my requests. When initially signing my lease I was told that they had 24 hour maintenance, it was a quiet community, and that management was customer service oriented. I have a water leak that causes water to leak into the dining area and through the batroom floors. I had to go to home depot to fix my own shower. Management has changed twice, but I am still stepping over guys shooting dice to get to my door and having to wait until drug transactions are completed to gain a parking spot. I thought this would change with the new management team. Still waiting on new leash agreement that was offered 3 months ago. I am ready to start packing up to move rather than suffer through this for 9 more months. I would never recommend someone to live in The Victorian. My son was even attached by a nut job maintenance guy, and he was allowed to keep his job. I should have let him file charges instead of listing to the manager that was here at the time. I try not to be a complaining person, but I have never lived in such a negligent place in my life. I sold my house last year and thought I would rent an apartment for two years before starting over. Worst decision I ever made.