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Madaleen Harmse

4 years ago

USELESS Medical Aid!!

USELESS Medical Aid!!
I upgraded to a higer plan in order to get a specific codition covered under cronic conditions.
They don't respond to orders from Doctors, eg. my GP called them on January 2020 regarding this condition in order to get it registered as a cronic condition.
We still didn't get any feedback from them and the condition is still not registered as a cronic condition.

When calling you have to hold on for ever. When you eventually get through to a consultant, they are rude and treat you like they doing you a huge favour to assist you!

I wouldn't recommend this medical aid to anybody!

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