Justin Burnett

Review of ClickAway Computers

I went in several months ago because my computer w...

I went in several months ago because my computer was having issues due to the motherboard failing. I initially brought it in for the $49/hr price , just to be able to determine the source of the issue and hopefully know what part to replace. They called me after the hour had passed and told me they literally had made no progress on even diagnosing the problem, and requested I pay an additional fee (roughly 100) so that they can find the source of the issue. I figure, might as well, maybe theyll fix it and i wont have to spend anything. Wrong. When I came back to pick up my PC, literally nothing was fixed. I asked if they determined the source of the problem. Nope. They proceeded to tell me that the only solution to my problem of only one usb port working would be to purchase a usb hub from them. FOR 70$. I needed my computer that day so i cut my losses, bought the hub, and cried myself to sleep. Now my computer is nothing but a Frankenstein that i wasted over 200 dollars on to be told its unfixable. Oh and when I asked if the Hub was returnable if it didn't work, the employee was super disrespectful and said "Well if youre planning to return it in a few months, no". And the cable for the hub broke a week later anyways. I'm not trying to gain anything from this review just please, dont waste your money on this service.