Nick Davies

Review of Sears Holding Company

Sears is a joke and i will NEVER spend a dime ther...

Sears is a joke and i will NEVER spend a dime there again. On September 23rd 2017 i went into a sears store in a mall in Goodlettsville Tennessee and purchased a 47 inch Craftsman tool box and was told it would be shipped the 25th or the 26th today is October the 10th and still nobody can tell me where my toolbox is or if it's even been shipped but yet I have credit card statement saying it was paid for and now I have to pay my credit card bill and I don't have any idea where my tool boxes at. When I called the Sears phone number it was redirected to the Philippines and I was told by a lady there and I quote that's just the way it is. I've been a mechanic for over 20 years and I guarantee you I will never spend another dime in a Sears store again it's pretty bad when you call the store and they can't even tell you anything and they redirect you to Sears online and you get the Philippines where they have their head so far up their ass they can't see straight and can't tell you anything. Sears has really declined very bad and it's sad. If I could give zero Stars I would but I had to give one and that's not even good enough for them. I warned everybody that shops at Sears to be very careful because they are not what they say they are anymore.