Purchased A Floe V-2000 lift with manual winch fro...

Purchased A Floe V-2000 lift with manual winch from EZ Dock of Texas. Able to transport unit in my pickup truck.
During Assembly ran I into a snag and I was advised to call customer technical support. The issue was an improvement was made by Floe engineering on a part and assembly manual had not been updated yet. I called Brian who was technical rep on call at 8PM on a Friday and again on Saturday. In my 45 years in manufacturing I have never experienced this high level of customer support. Brian was able to answer all questions and was very supportive.
I was able to assembly the lift by myself.
The lift is well made. Once the assembly instructions are updated I would strongly recommend this lift. Again, the customer service support and company commitment to customer satisfaction is simply amazing.
I am very pleased with both EZ Dock of Texas and Floe. A top quality product.

Gary S