Lan Anwar Review of Blacklane GmbH
I did not like the driver you sent me, because he ...
I did not like the driver you sent me, because he does not know his place. I ordered a car to pick me up from my apartment at 9:30PM, to go to the HongKong Airport. He called me around 35 minutes early and said that he arrived early at my place and if I like to go earlier to the airport. I said no. I am not ready to go to the airport and of course no frequent flyer like to linger at the airport. Then he said patronising: OK, 9:30 !!(p.m that is), 9:30, OK!!?!! I thought to myself who is paying who? It is not his place to tell me to be on time in the lobby or in the car.. I have a 15 minute window to let him wait.
I came downstairs to the lobby at 9:25PM. - 5 minutes early and he was no where to be seen and no guard of my apartment saw a black Mercedes earlier. I left my luggage in the lobby, and went to pick up my trolley and handbag. He was harassing my guards after he arrived. So the guards frantically called me. Later on, he confirmed I only have a trolley as a luggage. I looked back in the lobby and he ignored my 2 large
Tumi bags.
Later on, he ordered the luggages which were 2 meters away from him,
to be put in the car.
At the airport I gave him a sign that I would be thankful to
have my luggage off loaded and put on an airport trolley.
He did.
After that he waited for a tip.
Of course I did not give him one.
Please let me know if you expect me to carry the luggage on to the car.
If 2 meters away from the car is too far for your driver, to get the luggage and put it in the car. Black lane is expensive and to get a driver with attitude and bossing the client? What is he thinking??
I arrived in Zurich this morning and got a nice S class Mercedes with a pleasant driver.
I am flying to Paris and will have another hotel pick up .
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