Follow the rules and you won t see the other side ...

Follow the rules and you won t see the other side of the staff. The side you don t wanna see when out enjoying yourself in Sonoma. The staff at the check in area near the parking area was solid, they welcomed us, when we asked to go to the bathroom they guided us all the way to the area (would ve been lost without them). The check in team upstairs was a 50/50, cashier, solid, host, disappointing. We asked if we could have the umbrella opened due to the sun, he said yes, that the server would open once she came around. Server came to us and then told us that we could not open the umbrella due to high winds, we were then disappointed because the host had set improper expectations. I would ve thought the team would communicate better than that. All this kicked things off for us on a sour note, but we tried to make the best of it since we drove 70 miles to get there. The wines were solid and what we expected, light, but a variety of notes to them. Mid way through our tasting one other customer got up with out a mask on, the staff quickly came to address it, as they should have, we just wish that it was done in a manner that didn t call so much attention to the matter, I felt bad for the customer that this happened to while everyone was staring when it all went down. We finished our wine fast as we could after. It just felt uncomfortable. If this is what we should expect, we will never go out of our way to visit again. We understand that everyone needs to follow the rules, but there were too many misses that we expect a recently opened business to have, not a established winery with trained staff. Guess our expectations were set too high.