Antonio Costa

Review of Het Lab

After trying and failing to book a slot for today ...

After trying and failing to book a slot for today on their confusing website yesterday (and failing to do so) I called and booked by phone. After showing up today, even earlier than the agreed time, I was told by a rude employee that "I was not in the system" so there was nothing that could be done for me and had to leave. Wasted an afternoon going to the place for nothing. Too incompetent. Too rude. Avoid. There's plenty other places to climb in Amsterdam. Go somewhere else.