Yesica Hardsall has made my past months miserable....

Yesica Hardsall has made my past months miserable. I had a car wreck in feb and she never reached out to my insurance company or collision center to help me get all info needed to get my car back instead she said she would repo the vehicle during the pandemic she threatened me to loose my car and mess up my credit yet now June she is aggressive when speaking ver the phone and refuses to reply via email to what the collision center and insurance are asking her to make the release of my vehicle easier for me if i could give a negative start i would. Lack of professionalism lack of respect and how inhumane can she be by making threats to clients to loose vehicle during pandemic instead of finding solutions to the problem....