Maritza Rivera

Review of Busch Gardens Adventure island

Today I am not going to give a good satisfaction r...

Today I am not going to give a good satisfaction review, Among all the Pandemic situation, we decided to reserved a fun day at Adventure Island Park, our first time, was fun, although it rained and we had to leave early, so this time I thought it would be different, I purchased a All day Meal deal with a 10% membership discount, the first meal was Chicken fingers with waffles fries, and a drink with a cheese cake dessert; You could visit every 60 minutes at certain locations, with your wrist band. I am diabetic, I constantly have to eat something, so I went to the other location for some BBQ ribs, got on line because of there was a big crowd gathering and I am a 64 year old girl, and on top of it my health situation. The servers were very attentive, however I was not aware that the 60 minutes waiting were not over, since the line was long, I thought I would not have any problems, but I did, after waiting on line under the sun heat, I was told, even after my plate was already served, with the lines over crowded, with the distance between clients, right at the register that I had to wait 9 more minutes before I could eat, being an elderly woman and almost to the point of fainting, the manager took away my plate, please don't tell me that something else could have been done, or an exception. I am very disappointed with this manager Bonnie's decision to not bend the rule to avoid someone getting sick. Don't know if I would consider renewing my membership with this park.