Brian Cheli

Review of National Jewish Health

It was the only library that was open before noon,...

It was the only library that was open before noon, and three different people told me I could use a small corner of the library for my work. I promised to be out of there by noon to go to the next library. Then the supervisor called her manager-five minutes after I'd set up shop and gone to the bathroom-and outed me after giving me the green light to sit there . When i returned the supervisor closed her door and the manager told me I had to leave because I wasn't an employee. The one other patient who was a bystander in the room was the one who ended up apologizing for the run-around.

That's all fine and good; you have a right to kick me out of a private establishment where you pay a lot to reside there. But I lost an hour of my time and was treated poorly because there was miscommunication among the staff and because you advertise the library as public on Google. It's not hard to fix the indexing of how your establishment is searched by the way, so don't pass the buck by blaming the IT department.