Pauline Sasso

Review of The Neat Company

Since NEAT has moved away from the stand alone leg...

Since NEAT has moved away from the stand alone legacy base, I have been very frustrated. While trying to work with it, suddenly I couldn't open my existing files to move them to the new platform - and I was trying to move from Windows to Apple - double problem. I finally went to the tech team. Alvi was very helpful. He listened to me go on about my frustrations and then went to work. It took a long time, but he was able to get my existing files moved to my new computer (still in the Windows side of my Apple) and fix the program so I can now see all my images. I am very very grateful to him for his patience, perseverance, and effectiveness. I'm still not happy with NEAT and their new platform and the problems it has caused me. (Hence no fifth star.)