Disgrace of a company, from the get go our applica...

Disgrace of a company, from the get go our application was approved at $350pw by the leasing consultant and owner then told it was wrong we were to pay $370, clearly no one actually read our application.

Our property manager recently left and no one bothered to advise us or let us know who we should be communicating with I only know she left because I know her personally, I am still waiting to be advised who to contact in future.

After sending emails over 2 months ago as our hot water system was leaking at 4am then shut down, I tried to relight the pilot light but had no luck after several attempts then contacted the agent, the agency ( Fiona) did reply to this email to advise I must have a friend or someone who could do it for me? My reply was no my partner dad and brother all work away and I m 8 months pregnant, I am aware of how to light a pilot light and tried several times but it still would not work! now after 2 months we have been issued a termination notice due to not paying the invoice after I have sent 3 emails since and had no aknowledgement what so ever!!, the termination notice also states it s for non payment of a water invoice when I fact it s for the hot water system, they have no clue what they are doing !!

And as of today I am still waiting over 2 months for a reply to emails or a return phone call.