Sharhonda Matthews

Review of Orlando Int'l Airport for 24+ ...

This was me and my family first time at Orlando In...

This was me and my family first time at Orlando International Airport and when we got to the airport to return home it was very busy. I feel their security check in process is completely unorganized and confusing. For one their several security personal yelling on what to remove and what not to remove. Also they kept yelling for people to keep moving and stated not to remove your shoes, but when we checked in the station before getting in the line to be searched we were instructed to take off our shoes. As they are yelling for people to keep it moving they are also instructing this to children. I feel that you should at least allow the parent to get there stuff in a bin to be scanned before you instruct there children to keep moving. The thing that really made me upset was as I am putting my items in a bin to get scanned the security guy is stating to keep it moving and when I looked my son went through the medal detector which went off and he was sending him back through. I advised the security guy that he can not go through the medal detector because he has a pacemaker and I had his medical card. He shrugged his shoulders and said he already went through. I'm thinking to myself really. So I advised him again that he can not go through and pulled my son to the side. Then another security guard walks up and as he was going to instruct my son to go through I stopped him and advised him he can't go through the medical detector. They appeared irritated it seemed and I noticed that everyone was going through medal detectors they didn't seem to be using the machine you stand in and it scans you. In all my years of flying this has been the worst airport to me. I recommend that they go to Dallas Love Field and shadow there security department because they have it more together.