Mark A

Review of Flora Grand Hotel

I booked the One bedroom Creek Side View apartment...

I booked the One bedroom Creek Side View apartment.
I arrived to the hotel at 12PM, where usually the check in was from 2PM, I got my apartment right away.
I booked the Creek view, as I ve stayed at the same place 5 years ago, I knew that they had huge balconies facing south/south west, with lots of sun coming in from midday to sunset.
The apartment looks like the pictures.
In the kitchen you have a fridge/freezer, oven, kettle. If you need to request proper bowls and proper mugs like I had to do, there is no issue in getting this within minutes.
Apartment has a dining table for four, a large sofa, an armchair, and a tv. I never watched tv as most channels were Arabic and the connection wasn t that good.
From the living room you can go out on the balcony.
There are two AC regulators, one in the hall between kitchen and living room and one in the bedroom.
Bed is big, easily fits to people. You each get 2 sets of pillows, one softer and one harder.
The bathroom connected to bedroom is big. Has a nice large mirror alongside one of the walls. The bathtub was small. Barely fit me. But I m not going to spend my vacation in a bathtub in Dubai.
There is an extra toilet for guests.

I was really amazed about the high level of service. From the front desk, to the cleaning and in house dining. In house dining took 30 minutes to get your food up to the room. Front desk was always helpful and kind whenever I requested my room to be cleaned in the morning to even calling them from the apartment. Cleaning was really good too. Minor hickups, but as soon as I mentioned, the management came up to apologise and make sure everything was fine. In my eyes everything was running perfectly.



Extremely helpful staff. Very pleased with the checkin and the treatment.