On 23July2020 I went in for a normal scheduled ful...

On 23July2020 I went in for a normal scheduled full circle service at "Joe machens Mazda" and it was brought to my attention by the mechanic(Cory) that my vehicle checked out fine except my tires and air filter so I agreed to 4 new tires, air filter replacement and a wheel alignment that he suggested. Within an hour of leaving the dealership I started noticing issues which lead to my car being towed and repaired(Mass airflow sensor,wheel alignment) by them at no cost to me thanks to Mazda's Corporate Office. Overall this has been my worst experience with a mazda dealership for services. I would never refer anyone to them for maintenance services. This was my first time going to this location and my last. Not only was maintenance not performed correctly the first time but the service dept day manager (Joe) was very unprofessional, didn't even try to empathize with the customers situation or take any responsibility on his company's part. Yes I do thank corporate for handling the situation the best they could.

A very disappointed Mazda Owner,

Jasmine McGauley