Benjamino Milaneo

Review of Breuninger

You hear so often that your staff is arrogant towa...

You hear so often that your staff is arrogant towards customers. Why is nothing happening in this case?
My shopping experience at Breuninger:
I came to Germany / Stuttgart for work and needed new leisure clothes because I had left a lot in my home country. I looked around the men's department at Gucci and D & G. My partner and I had jogging outfits as we arrived directly from the airport after a 14-hour flight. We did not look fit, but we needed clothes for the next few days.
A salesman eyed us. Thereupon, a second seller came to us, which also examined us. Then the two laughed heartily and their ways parted again. We were left alone. No problem for me, because I can choose my own clothes. When we then went to the checkout with goods worth over 6,000, the first salesman came running after us. He wanted to stick stickers with his name on the labels. I asked him what he wanted to do that for and he meant "for my commission". Then I said "Commission for what? For that you laughed at me and my wife and left us alone?". I got the answer "They did not look like our typical clientele, so I did not feel like they wanted to buy something seriously".
Such employees are a shame for this traditional company. The average salary in Germany is higher than the salary of a retailer. Then how does the seller come to the conclusion that customers can not afford clothes if they can afford themselves a gucci belt with a lower salary than the average earner in Germany?
I do not expect anyone to slurp or make me coffee because I do not go to a store for drinking but for clothes shopping. But my wife and I do not need to laugh at the two salespeople and then run after commission begging behind.