Hotel staff is wonderful. Extremely attentive and ...

Hotel staff is wonderful. Extremely attentive and are always willing to help. Valet guys are the best. Super friendly and passionate about their jobs. Had a few small issues day/night 1 but the front desk responded extremely professional and appropriately. Management followed up to see how stay was and how we are throughout the 4 days we stayed here. I do wish the rooms were a little more luxurious for the price but the overall experience here was well worth the money. 3 pools at various temperatures starting from 75, 85, and then 95 degrees for the kid's pool. Beach has availability for guests and the staff gets everyone a lounge with a towel and complimentary bottle of water. The professionalism, promptness, politeness, and willingness of the staff is what earned the 5 star rating from me.