I have been happy with my service and the rates ar...

I have been happy with my service and the rates are no different than other services. I love that this is not a for-profit operation. When power was out across the midwest, we had power here because this is a small, local utility. I believe they have low ratings because they focus on service rather than image. The service is solid and there is not a cheaper game in town. Plus, we get much more of our power from less polluting renewable sources than any utility around.