Daniel Nakano

Review of Electra Palace Hotel Thessalon...

Do not stay here. I booked a reservation and when ...

Do not stay here. I booked a reservation and when the borders closed and called ahead of time, they did not issue a refund. I drove 10 hours from border to border and They said they would handle everything but wouldn t do it when everything was said and done. This is terrible customer service. when their country closes they should be able to consider the guest. Hotel Porto was better. They gave options and helped immediately. Really consider the options before you come and book this spot. Hotel Porto is also 5 stars and their service is 5 stars. Go there and save the hassle