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Hexx Yeaa

4 years ago

Horrible. Ordered over a month ago, 54$ worth of i...

Horrible. Ordered over a month ago, 54$ worth of items. Nothing has arrived yet. Gave them my debit card information and the money was deducted from my account. I called a few minutes ago and a very rude worker didn't help at all. I told her what happened and she said "You ordered January 30th and you're just calling us now?". She also said "I don't have your order in our records." BEFORE i told her my name or debit card number. I pointed this out to her and she said "Uh, your name is Virginia!"....my name is NOT Virginia. She then stated I needed proof that I made a purchase, and I asked for the company email. She then said "WE DON'T HAVE AN EMAIL!". Very bad customer service. Do not order from this company. It's a scam!

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