jazimon williams10jbnn

Review of Northland Teachers Community C...

Every month this institution OVER charges me with ...

Every month this institution OVER charges me with UFC fees, On today May 21,2018 i called and spoke with "Sharon or something" SOOOOO rude it was unbelievable that she has a JOB! She preceded to tell me they were to busy to deal with my issue. That I would need to come in. GREAT I live less than 1 minute away. I arrive NO ONE IS IN THE bank not one person. The woman tells me to "wait" everyone is busy checking "voicemails" After waiting 7-9 minutes. SOME ONE she never told me her name took me to her office. Where she was already prepared to tell me I was wrong. I HAD'NT EVEN TOLD HER MY PROBLEM. Im appalled by the customer service. THIS IS WHY SMALL BUSINESSES LIKE THIS ONE DON'T STAY AROUND LONG! The whole issue came about because of the first woman I spoke with told me the bank paid planet fitness $30. An amount planet fitness shouldn't have taken. Well I knew the $30 fee was a UCF fee. After leaving the comfort of my home to get to the bank for this NEW lady to say, yeah no the planet fitness was was RETURNED as id thought it was! TO think that this place charged me UCF fees for PENDING transactions and then the treatment?? I WILL NEVER do banking with them AGAIN!