Ajay Kushwaha Review of Autofurnish Trading Pvt. Ltd.
Autofurnish is the biggest fraud company I have co...
Autofurnish is the biggest fraud company I have come across in e-commerce space. They might want to become Amazon of automobile accessories, however, their ethics and cheating attitude is world class. The company screwed me up big time after I paid around 7.5k to buy accessories of my BMW X1. Starting from timely delivery, packaging, quality and customer service - they will become pain into rear. The company CEO (Puneet Arora) doesn't think himself of any less than Jeff Bezos, but his work ethics is as cheap as you can imagine. Despite my repeated email and request to speak to resolve the issues, he never ever bothered even to reply over email. I had the similar issue with Amazon once, and after writing email to the CEO, my issue was resolved in 24 hours. The CRM executive (Sapna) is just a puppet in the hand of CEO. She requested me to change the rating (I gave 1 star the very first time) because the Puneet Arora ( who never bother to respond client email) was angry. I changed it to 4 Stars on her promise of fixing the issue. However, after I changed the rating, they showed their true color and delivered me worse quality floor mat (their own brand) for BMW and charged me bomb. When I demanded refund, they asked me to courier it to their office at my own cost. I requested a call from management, but she refused. This CEO Puneet Arora is a big time coward who can't even face his client over phone or email. So, please stay away from such a fraud company. They are like Delhi/NCR real estate developer who just want to loot your money by floating an e commerce company. Better, you buy from Amazon (at least they respond to your request) or local dealer. I want to give them zero star but there is no option. They caused me suffering for almost a month....
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