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Arnon Ziv

3 years ago

It's a 4 star hotel, quite expensive and it's not ...

It's a 4 star hotel, quite expensive and it's not worth it. The crew in high season cannot handle and treat the guest as they should. They gave me a regular room with mattresses collapsing instead of superior room as ordered and paid. The excursions booked well in advanced (and confirmed) were not fulfilled. It is the management that doesn't handle the workers and they do stupid things. For example the croissant for breakfast they prepare in the evening and let it stay all night instead of just preparing them in the morning. Other people were lucky, sorry this wasn't my case

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