K Thompson

Review of Toucans Ale House

We decided to spend Mother s Day weekend in Georgi...

We decided to spend Mother s Day weekend in Georgia, and stopped by Toucan s Ale House for dinner with the kids. We read the sign posted on the door about being short staffed and went inside to put our name on the waitlist. We were told it would be about 25-30 minutes, so we sat outside on a bench. After waiting about 40 minutes, and watching other families come in after us and get seated, we went inside to speak to the hostess about our table. It was then that she told us that they didn t have a table to seat my family of 5. It was a Saturday evening, so we expected to have some type of wait time and understood the restaurant being short staffed and we still opted to wait patiently. For them to know that there was no table available to accommodate us, not communicate that with us and just allow us to continue to wait bothered me. We ended up picking up subs and heading back to the hotel. We did enjoy the live band that was playing outside on the other side of the building.