Trood Wendt

Review of Bunnings Warehouse

I would like to thank Isabelle from the returns an...

I would like to thank Isabelle from the returns and information desk. Twice I have gone back to bunnings and she made my return so much easier. All I wanted was my keys to be cut again, for it was cut incorrectly the day before. Instead I was told I needed something else, which ended up not working at the house to help the key work. So returning and seeing Isabelle, she pointed out that the key that was cut was so different to what it was suppose to be. I pointed this out to the gentleman that was there before but was told to get something else.
So biggest thank you Isabelle. From now on If I was to ever come with my family, I will let them know to look out for you.

For you to take your time in making sure my key was cut correctly, and refunded my money for the other product that was advised by your fellow colleague, truly goes a long way for me. You had at least 5 people waiting at the desk, but this truly is what customer service is to me. So thank you again.