S

Say Young Lee

4 years ago

Overbooked but no compensation for their mistake w...

Overbooked but no compensation for their mistake with this nonrefundable contract. They could only offer the cancel with refund and rebook. As that booking was the only one left and nonrefundable, I had to adjust all the other plans for that day... Refund for their mistake is not the benefit nor compensation. What a unfair and arrogant contract!

Comments:

No comments