Heather Chaddock

Review of InterContinental Wellington

Wonderful staff.. love being called madam , makes...

Wonderful staff.. love being called madam , makes you feel posh. I visited with my teenage daughter and caught up with friends. She loved spending time in the fitness centre and my friend s grandchildren loved swimming in the pool. We walked to Te Papa only 10 minutes away.

Countdown is a block away to get snacks to pop in the mini fridge. The hotel is located near shopping and restaurants. The breakfast buffet is 10+, excellent food. Loved the poached eggs and daily mini smoothies. The fresh fruit was delightful and yummy. Even the 6 year old was jumping for joy at the choices.

The room was clean and comfortable, bed was like sleeping on air. The pillows were comfortable. It has aircon/heat that was perfect. All the amenities were in the room.. though we didn t like the shampoo that much. They had great products in the changing room in the pool area. That was a bonus. We had an upgraded room so had been refurbished. It even included an umbrella and a walk in rain shower. My friend stayed in a non refurbished room but she still loved the room and thought the beds were very comfortable.

The staff were just delightful from the concierge, to front desk, to room service, restaurant and lobby lounge. Big shout out to Far for assisting us in the reservations. Yes the pool is open, as earlier reviews showed it closed. I just contacted reservations and they told me it was re-opened.

Also reviews said the pool area & hot pool needed updating. I can agree but it was still lovely to swim with the glass ceiling showing a view to the sky line. Even though it was summer still nice the pool was heated as it is Wellington and the hot pool was very relaxing. It seemed the hot pool had continuous flow of water through the spa pool so it felt clean.

The fitness centre has been recently upgraded with all necessary equipment with weights, cardi and a stretching area, water fountain, boxing bag, steps etc.

The hotel was filled with hands sanitizer everywhere!!! The fitness centre has wipes for the equipment. Come along and enjoy your stay. We will be back.