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My car was recently totaled by the hail storm, so ...

My car was recently totaled by the hail storm, so we had very limited time and funds to find me a new one. It was not the ideal situation, especially considering that we bought a brand new car back in February and were not looking to purchase another new vehicle this year. We ended up going into Big O' mostly because of proximity to my husbands work, as we only had time to look for cars on his lunch break. We were met right away by Robert Garcia, told him our story, what we were looking to purchase, and what our budget was. We test drove a Journey and loved it. He helped us figure out pricing and got us a great deal. We were hesitant to jump on right away as it was the only car we looked at. He was very respectful of our privacy and gave us several opportunities to talk through things ourselves. I finally admitted that I loved the Journey, but, as ridiculous as it sounds, I wanted it in red! They didn't have any red ones on the lot, so Robert talked to his manager and they worked together to get me the car in the color I wanted at no extra charge! The staff was also very patient with us and our two little babies, who had to be at the dealership with us for a couple of hours while we did all of the paperwork. The sales team did a good job at making a crummy situation much more enjoyable. I love my red car :)

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