Max Bitter Review of Route 44 Hyundai
Bought a used Veloster about 4-5 years ago from he...
Bought a used Veloster about 4-5 years ago from here after finding an admittedly good deal. Purchase process was the typical dealership stuff, salesman trying to change the terms last minute etc. that kind of comes with the territory, luckily had my expert friend with me to help me ensure I got the deal that was negotiated before arrival. Salesman also insisted on making numerous off-handed jokes about woman drivers and had trouble reading the room when I didn't laugh, but again, par for the course. Weirder still was that he just sort of guessed (incorrectly) on the procedure for transferring the plates from my NH-licensed trade-in to the new vehicle (it ended up becoming more of an inconvenience for him over Presidents Day Weekend, so whatever.) Probably a 3-star experience on the buy side overall. Fine.
My one-star review today comes from a place of having no other way to seemingly get through to this dealership about the fact that due to no longer needing wheels, I sold this car two years ago, to a CarMax no less (highly recommended, by the way!) Yet the now FIVE different people from Rt. 44 Hyundai who have called in that timespan (and my email to customer support, which naturally went ignored) don't seem to be able to get the message that my business with this dealership is done. One of them called while I was out at a car expo, ironically, and took my "thanks, I'm busy with other people, please don't call again" to mean I wanted him to ask "so how much did you sell it for?" and "okay, you said you don't need a car, but would you still buy one from us?" as if that was any of his business.
This morning's call was the last straw for me, as "Adriana" (or Joanna? hard to tell when someone mumbles) left yet another urgent-sounding message about "my Veloster" on my machine with her direct line, then when I called immediately back, pretended she had no idea what I was talking about and hung up on me when I started explaining for the fifth time that I do not, in fact, own this car anymore. I give up, Rt. 44 Hyundai. You win this round.
So, if you live near Raynham and/or want to go way out of your way for an average car-buying experience with an extra dose of random misogyny, and you're willing to change your phone number afterward, this is the place to go, I guess?

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